Archive - Rivero Blog

Build on Customer Trust with Next Gen Fraud Management

Customer trust in financial institutions has never been higher, according to a recent survey of over 32,000 bank customers in 28 countries.

Jul 19 •

European Consumer Payment Preferences Reflect Robust, Diversified Economy

European countries are leveraging payment technology to drive innovation and growth in financial services.

Jul 17

June 2024

[Webinar] Dispute management solutions: should issuers build or buy?

Deciding whether to build an in-house dispute management tool or to buy an established system is pivotal for any financial institution today. Join us on…

Jun 18 •

May 2024

The Case for Always-On, Always-Connected Dispute Management

Payment card disputes and inquiries are as nuanced and various as the individual cardholders who initiate them. Card issuing banks need data, skills and…

May 30 •

The Rise in Chargeback Awareness and its Impact on Banks

Originally published on Fintech Nexus.

May 22 •

Mastering Scheme Compliance: PostFinance’s roadmap to success with Kajo

From Vision to Reality: Claudia Schirone and Alain Morf share their experience with Kajo

May 16 •

Build or Buy? Evaluating Dispute Management Solutions for Banks

Deciding between building an in-house dispute management solution or outsourcing can be a pivotal choice for financial institutions. Each option carries…

May 14 •

How Banks Can Effectively Manage Chargeback Fraud

Originally published on the Fintech Herald.

May 2 •

and

Fatemeh Nikayin

April 2024

The Ultimate Scheme Compliance Checklist for Financial Institutions

In the financial sector, particularly within card payment operations, compliance is essential to maintaining operational integrity and customer trust…

Apr 30 •

Reimagining Dispute Resolution: Strengthen Customer Relationships and Cut Costs

An article published by McKinsey & Company highlights the critical opportunity for banks to enhance customer relationships while reducing operational…

Apr 18 •

Streamlining Scheme Compliance: Cornèrcard's Success with Kajo

A sit-down with Francesco di Meo & Christian Tessari on their experience with Kajo

Apr 4 •

March 2024

How Kajo Helped Bank Frick Simplify the Compliance Process with Payment Networks

An interview with Sandra Willi, scheme compliance and underwriting operations manager at Bank Frick.

Mar 21 •

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